Shipping policy

Order Processing

• All products are manufactured and shipped from our workshop in Abbotsford, BC, Canada.

• Orders are processed within 5–7 business days, unless otherwise specified.

• Custom or made-to-order items may require additional processing time, which will be communicated at checkout or via email.

Shipping Options

• Domestic Shipping: We ship across Canada via standard and expedited shipping services. Rates are calculated at checkout based on your location and order size.

• International Shipping: We offer worldwide shipping to most countries. Please note that international orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real time.

Delivery Timeframes

• Canada: 5–10 business days

• United States: 7–14 business days

• International: 10–21 business days

Delivery times may vary depending on your location and carrier delays beyond our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at 604-290-7909 or email [Insert Email Address]. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

For any questions about shipping, please don’t hesitate to reach out:

Phone: 604-290-7909

Email: flatironfabrication@gmail.com